Refund and Delivery Policy

Delivery

Reports are digital and delivered instantly. As soon as your payment is confirmed you are taken to a private link where the report is shown, and the same link is emailed to the address you gave at checkout. Nothing is shipped physically.

If you lose the link, you can request it again at any time from the Find my reports page using the email address you paid with.

When We Refund

We give a full refund if you were charged more than once for the same order, if money was deducted but your report could not be delivered, or if a technical fault on our side means the report you received does not match the birth details you entered.

Because each report is generated and delivered immediately, we do not offer refunds for a change of mind once the report has been delivered, or for disagreement with the interpretation. Numerology is guidance, as explained in our Disclaimer.

How to Request a Refund

Write to us within 7 days of payment with your payment reference (shown in your receipt email) and a short description of the problem.

Approved refunds are made to the original payment method within 5 to 7 working days. The time for the amount to reach your account depends on your bank or UPI app.

Plans, Passes, Top-Ups and Written Reports

Plus and Pro passes, message top-ups and written reports are digital and are delivered as soon as payment is confirmed. A written report takes a minute or two to prepare, after which it appears at its private link, which is also emailed to you.

We refund in full if you were charged more than once, if payment was taken but your pass, messages or report were not delivered, or if a technical fault on our side meant a report could not be completed. If a report fails to generate, you can ask for it to be written again from the report page at no charge.

Passes do not renew. Subscriptions renew automatically until you cancel; cancelling stops future charges and you keep the plan to the end of the period already paid for. If a renewal charges you after you cancelled, we refund it in full. Because a plan and its messages are available to you immediately, we do not refund a period already started, a pass or used messages for a change of mind, and we do not refund written reports once they have been delivered. If you believe something we delivered is wrong, write to us and we will look at it.

Prices are shown in Indian Rupees for payments from India and in US dollars elsewhere. Refunds go back to the original payment method in the currency it was paid in, in 5 to 7 working days, and bank or exchange charges may apply on international cards.

Payments

Payments are processed securely by Razorpay. We do not see or store your card, UPI or bank details.

Contact

Questions about an order or a refund may be directed to:

Email: contact@astrorahularya.com

Phone: +91 82649 67192